Book with Confidence Special Terms & Conditions
These special terms are subject to change and can be withdrawn at any time.
BOOK WITH CONFIDENCE SPECIAL TERMS & CONDITIONS:
(Temporary Special Terms & Conditions extended exclusively to our newsletter subscribers)
Should our plans or policies change, we will notify you promptly.
NOTE: Land and air travel booked through third party suppliers (such as flights, cruises, destination management companies, other tour operators, etc) provide their own Terms & Conditions which supersede Soirée's. If booking through a third party supplier, we search for reasonably lenient terms among our travel partners in order to protect the travel investment of Soirée clients.
(Temporary Special Terms & Conditions extended exclusively to our newsletter subscribers)
- For trips deposited by June 30, 2021: Book with Confidence Special Terms & Conditions apply to travel to be completed by December 31, 2021
- For trips deposited July 1, 2021 or after: Standard Terms & Conditions apply
Should our plans or policies change, we will notify you promptly.
NOTE: Land and air travel booked through third party suppliers (such as flights, cruises, destination management companies, other tour operators, etc) provide their own Terms & Conditions which supersede Soirée's. If booking through a third party supplier, we search for reasonably lenient terms among our travel partners in order to protect the travel investment of Soirée clients.
BOOK WITH CONFIDENCE PLANNING FEE
The $399 planning fee remains non-refundable, but can be applied to a rescheduled trip using the same itinerary until December 31, 2022.
The $399 planning fee remains non-refundable, but can be applied to a rescheduled trip using the same itinerary until December 31, 2022.
BOOK WITH CONFIDENCE DEPOSITS
Deposits remain due at time of booking, but are reduced to 20%. Deposits are non-refundable, but can be applied to a rescheduled trip as per below
IF YOU RESCHEDULE OR CANCEL YOUR TRIP BEFORE FINAL PAYMENT IS DUE:
Guests who reschedule or cancel their trip prior to final payment for COVID-19 related reasons* will receive full deposit credit toward future travel using the same itinerary, valid for travel completed by December 31, 2022; deposit credit is non-refundable, but is transferrable to a friend or loved one using the same itinerary.
Applicable price of rescheduled journey will apply.
Deposits remain due at time of booking, but are reduced to 20%. Deposits are non-refundable, but can be applied to a rescheduled trip as per below
IF YOU RESCHEDULE OR CANCEL YOUR TRIP BEFORE FINAL PAYMENT IS DUE:
Guests who reschedule or cancel their trip prior to final payment for COVID-19 related reasons* will receive full deposit credit toward future travel using the same itinerary, valid for travel completed by December 31, 2022; deposit credit is non-refundable, but is transferrable to a friend or loved one using the same itinerary.
Applicable price of rescheduled journey will apply.
BOOK WITH CONFIDENCE FINAL PAYMENT
FINAL PAYMENT DUE DATE FOR TRAVEL TO BE COMPLETED BY DECEMBER 31, 2021: 70 days in advance of trip
We have extended final payment date to enable you to make the best personal decision with regard to your planned trip as close to your scheduled departure date as possible.
AFTER FINAL PAYMENT
To offer additional peace of mind, we have amended the penalties for rescheduling or cancellation due to COVID-19 related reasons* to the most lenient possible. Any penalties assessed will be saved as travel credit as per below. Normally, cancellation penalties would be completely forfeited.
IF YOU RESCHEDULE OR CANCEL YOUR TRIP* AFTER FINAL PAYMENT IS RECEIVED: Rescheduled or canceled trip penalty credits must be used for travel to be completed by December 31, 2022. After this time, credit expires.
Guests who reschedule or cancel for COVID-19 related reasons* will receive a corresponding penalty credit to apply toward future travel using the same itinerary for travel completed by December 31, 2022. Remaining funds will be refunded, if available.**
After final payment is made, future travel penalty credit is non-transferable and non-refundable.
Applicable price of rescheduled journey will apply. After December 31, 2022 future travel penalty credit expires and future travel penalty funds are non-refundable.
** Some exclusions and penalties outside of our control (from travel partners, etc) may apply. Guests are responsible for non-refundable airfare costs & other non-refundable booking fees that may be part of the itinerary, travel insurance and other related costs. All other standard terms and conditions apply to the booking.
*For COVID-19 related reasons only. Please see COVID-19 related reasons below. Standard Terms & Conditions apply for rescheduled or cancelled trips after Final Payment due to other reasons.
FINAL PAYMENT DUE DATE FOR TRAVEL TO BE COMPLETED BY DECEMBER 31, 2021: 70 days in advance of trip
We have extended final payment date to enable you to make the best personal decision with regard to your planned trip as close to your scheduled departure date as possible.
AFTER FINAL PAYMENT
To offer additional peace of mind, we have amended the penalties for rescheduling or cancellation due to COVID-19 related reasons* to the most lenient possible. Any penalties assessed will be saved as travel credit as per below. Normally, cancellation penalties would be completely forfeited.
IF YOU RESCHEDULE OR CANCEL YOUR TRIP* AFTER FINAL PAYMENT IS RECEIVED: Rescheduled or canceled trip penalty credits must be used for travel to be completed by December 31, 2022. After this time, credit expires.
- Up to 45 days prior to travel: 50% penalty applies
- 31-44 days prior to travel: 75% penalty applies
- At 30 days prior to travel: 100% penalty applies
Guests who reschedule or cancel for COVID-19 related reasons* will receive a corresponding penalty credit to apply toward future travel using the same itinerary for travel completed by December 31, 2022. Remaining funds will be refunded, if available.**
After final payment is made, future travel penalty credit is non-transferable and non-refundable.
Applicable price of rescheduled journey will apply. After December 31, 2022 future travel penalty credit expires and future travel penalty funds are non-refundable.
** Some exclusions and penalties outside of our control (from travel partners, etc) may apply. Guests are responsible for non-refundable airfare costs & other non-refundable booking fees that may be part of the itinerary, travel insurance and other related costs. All other standard terms and conditions apply to the booking.
*For COVID-19 related reasons only. Please see COVID-19 related reasons below. Standard Terms & Conditions apply for rescheduled or cancelled trips after Final Payment due to other reasons.
*COVID-19 REASONS INCLUDE:
- The U.S. Department of State issues a Level 4: Do Not Travel Global Health Advisory, OR the government in the guest’s country of residence restricts all but essential travel
- The U.S. Department of State issues a Level 4: Do Not Travel due to COVID-19 for the destination the guest is traveling to, OR the government in the guest’s country of residence issues a comparable advisory
- The destination the guest is traveling to has entry restrictions in place that prohibit the guest from traveling, such as closed borders or extended quarantine requirements
- Declining to be fully vaccinated against COVID-19, particularly when required by the destination for entry, or to avoid or reduce quarantine
- Testing positive for COVID-19 prior to travel (please purchase trip insurance to cover this possibility)
- Declining to comply with any COVID-19 related requirements for entry to, or movement within, the destination, such as curfews and mask-wearing
--END BOOK WITH CONFIDENCE SPECIAL TERMS & CONDITIONS--